We believe in protecting the privacy of our Members' personal information. This is a legal document that sets out how SameNameAsMe.com Ltd handles data which identifies you. You should read it in conjunction with the Terms and Conditions, of which this Privacy Policy forms part.
E-mails from SameNameAsMe.com Ltd
Our email promise:
Emails
We hate spam and will never ever send you unsolicited emails. But there are some emails that we will need to send you to provide you with a service. These include notifications that you have a message from another member, reminders about your membership expiring and guides on how to use the site. A full list of the types of emails you will receive to help you use the service most effectively (which we call Service Emails) are shown below:
Welcome email – this email provides all the information you need to get started.
Payment receipt – this is sent when you upgrade to Full Membership
Renewal notices – these remind you to renew your Full Membership
Automatic Full Membership renewal alerts – if you have selected automatic renewal of your Full Membership, we will alert before this happens
Key service messages – if we need to notify you about changes to the service
New message notification and reminders – when you receive messages from other members.
Service suspension notices – if you break the house rules
As well as these Service Emails, you will also receive New Names emails, and our occasional newsletters. These emails genuinely help you make the most of the website and let you know when there’s new fun and interesting stuff to do.
New Names - We automatically send you our New Names Alerts. They are an essential part of the SameNameAsMe.com Ltd service because they tell you when people with your name have been added to the site. The good thing about these emails is that that they let you know when you should pop back to the site. Without them you would never know there was new stuff to read and people to meet.
Newsletters - When registering, you are given the option to receive our newsletters. We use these to notify you about new features on the site and to ask your opinion. We only send a newsletter when there is something worthwhile to tell you about. Generally you’ll get a newsletter about once every eight weeks.
The information we gather and track.
When you register SameNameAsMe.com, you provide your name (including a previous name, where relevant), your email address, your gender, your place and country of birth and some basic information about yourself. They are available to you, and capable of being changed, through the “My Account Details” page.
Cookies. We use small files known as "cookies" to enhance Members' experience of SameNameAsMe.com as follows:
To hold Members' login information, so that your homepage is displayed when you visit SameNameAsMe.com. This option can be turned off by switching the "Remember Your Password" option to "No" in “My Account Details”
Sharing and use of information
The over-riding principles we apply are these:
We, and (where relevant) our credit card processing agents, will not supply your personal data to a third party for commercial exploitation - thus, you can rest assured that we will not sell the lists of our Members' email addresses to a third party; and
The only circumstances in which we will provide any of your personal data to a third party for non-commercial purposes are those contained in this Privacy Policy.
Emailing through the SameNameAsMe.com
The only legitimate way of making contact with a Member on SameNameAsMe.com is for a Full Member to enter a message that we will send on the Member's behalf. We will notify the addressee Member, using the email address he/she has provided, that SameNameAsMe.com is holding an email for him/her. The Member can then collect the email when logged in to SameNameAsMe.com. Members may check and (if required) change the email address we hold for them at any time through “My details/profile”. Members' personal notes must not include their email address. Sent and received email may appear in a Member's Inbox on SameNameAsMe.com for an indefinite period - we do not delete it after any specific period. However, this does not mean that we will retain your email forever; there may come a time when we will need to delete some or all of it, for technical or other reasons. In this event, we will endeavour to give you advance warning that we are going to do so.
Advertising
SameNameAsMe.com may include interactive advertising for other businesses. We may use, and provide to third parties, anonymous demographic data provided by Members to target this advertising more appropriately.
Credit Card information
There has been a lot of publicity about Credit Card security on the Internet so we use both Lloyds TSB and Paypal as our payment providers. Both operate a secure server, to process our credit card payments. They encrypt Members' credit or debit card information and authorise payment directly. This means that Members' full credit card details are never revealed to us. Both Lloyds TSB and Paypal may transfer to, process and hold your credit card information in countries either within or outside the European Economic Area in connection with performing their duties.
Changes in SameNameAsMe.com Ltd business
If all of the assets which SameNameAsMe.com Ltd uses to operate its business (or substantially all of them) are acquired by a third party, we may transfer personal data we then hold to that party so that the acquirer can continue to provide SameNameAsMe.com
Place of processing.
The personal information held by us is held on and processed by computers situated in the United Kingdom.
Security
We have security measures in place to protect our customer database and access to this database is restricted internally. However, it remains each Member's responsibility:
1) To protect against unauthorised access to Your Details;
2) To ensure no-one else uses SameNameAsMe.com on that Member’s machine while it is "logged on";
3) To log off or exit SameNameAsMe.com when not using it; and
4) To keep his/her password secret.
5) Removing yourself from SameNameAsMe.com
Disclosure for legal reasons
We reserve the right to communicate such of a Member's personal information as we hold to third parties which seek the disclosure of it, and which make a legally-compliant request for its disclosure.
Data Retention Period
We will retain your personal data only as long as is necessary for the purposes to which you consent under the SameNameAsMe.com Terms and Conditions and this Privacy Policy, or as is required by applicable law, and then we will delete it.
Contacting SameNameAsMe.com Ltd
If you have any questions about this Privacy Policy, the practices of the SameNameAsMe.com, or your dealings with SameNameAsMe.com Ltd, you can contact us via our contacts page. You can also use this address if you wish to request from SameNameAsMe.com Ltd a copy of the personal data we hold about you or a description of that data. Please note that by law we are entitled to charge you a small sum for providing this information
Links to third party sites
SameNameAsMe.com may contain links to other sites. SameNameAsMe.com Ltd is not responsible for the privacy practices, or the content, of those web sites
Data Protection Information
You can obtain further information about data protection laws by visiting the Information Commissioner's website at www.dataprotection.gov.uk. You can search for our Data Protection Notification there, should you so wish.
Changes to this Privacy Policy
If we change this Privacy Policy, we will notify you of the changed document in the same way as we notify changes to the SameNameAsMe.com Terms and Conditions